Savani Gems BV is the best source and a prime exporter of high quality diamond since 2007. We are an Indian diamond manufacturing company. We produce and export an extensive range of diamonds worldwide. Savani Gems BV has a well praised image for taking care of diamonds. We do not just take care of diamonds but we have a great warm in our hearts for the people of India that is why we are providing employments to a big number of Indian population.

All the workers of Savani Gems BV are professionally trained and especially expert in their field of work. Through Savani Gems BV, we are actually promoting the artistic and creative expertise of the Indian peoples all over the world. This is our minor hand for making India a better and a successful nation.

We import polished diamond which are been manufactured in our India factory according to demand into Europe and then forward to our customers from our Antwerp office.
We offer support from our Antwerp office for any questions or after sales service in several languages.
We insist on developing

Enterprise policy: Innovated, pioneered and kept forging ahead, be practical and realistic. Develop industry through science and technology with keen determination.
Management aim: Good service, first-class quality, by winning the confidence sincerely, creates bright future with international customers and friends from all walks of life hand in hand!

The Site guarantees that the delivered Product conforms to the accompanying diamond certificate.

Every Product is carefully inspected prior to transportation. The Buyer is requested to perform a similar inspection at the time of delivery. Claims must be made on the same day of delivery.

The Site endeavours to present the Products with the greatest accuracy. However, it is impossible to exactly reproduce the real color of a diamond on screen. Moreover the color depends on the hardware used by the Customer. Therefore, the responsibility of the Site cannot, as far as the exactness of the color is concerned, be committed. Therefore, the documents linked to the Products are given indicatively and are not contractual. The Site will not accept nor give a guarantee for claims based on the color or description of the Product.

In no way can the Site be made responsible for delays in the fulfilment of an Order nor for not executing it if the delay or non execution is a consequence of a technical reason or any other reasons beyond our control. In these circumstances, the Site is allowed to reasonably postpone the delivery or to simply cancel any pending Order.

No claim will be accepted nor any guarantee can be given beyond what is stated.

Guarantees as defined above are restrictive and replace any other guarantee whether implicit or explicit.

Cleaning your diamond with soft cloth and use some alcohol to enhance its shine, clean it with a clean and soft cloth after wearing the diamond. Also clean the diamond before storing it.

For the whole jewellery an ultrasonic jewellery cleaner can give your jewellery a professional clean, just like you would get at the jeweller’s store.
This keeps your items sparkling and bright and extends their life.
Ask your local jeweller’s store for more information.

Deliveries are made all over the world. They are executed by Malca Amit, Brinks and other international organization specialized in the transportation and handling of values.

The shipping costs are charged to the Buyer and are added to the price of the ordered Product.

• To ensure smooth operations and an enduring relationship, we anticipate receiving the payment within 7 working days.
• We charge all our customers US $175 for any shipment which is below US $15000 and there are no charges for goods above US $15000.
• Shipments with Malca Amit are insured at our intervention until the moment the Buyer takes it into his custody.
• However, it differs in certain countries, where logistic companies are not present.
• Goods once sold are not subject to return or exchange.
• All charges are subject to revision without any prior intimation.
• Payments to be remitted in the form of wire transfers or in case of a TT copy, which should be forwarded to us.
• In case of delay in payment, customers should inform us about the same: via email or fax, if they are unable to do so, Savani Gems BV reserves the right to release the goods.
• We acknowledge that you have read the above Terms & Conditions of Savani Gems BV and agree to comply with the same.
• For orders with a value below USD $1,000 we also propose a non-insured option with recorded and signed for mail at a cost of $50. This shipping option is not covered by an insurance and it is at the Buyer’s risk. Delivery normally takes place between 10 and 21 days.

T-Ex = Excluding taxes; T-Inc = All taxes included.
Unless otherwise mentioned, all prices mentioned on the Site exclude the Belgian VAT (Value Added Tax).

Shipments in Belgium:
Individuals and companies: the sale is T-Inc, the Belgian VAT of 21 % will be added.

Shipment in another Member State of the European Union:
Individuals: the sale is T-Inc, the Belgian VAT of 21 % will be added.
Companies: the sale is T-Ex (provided we are given a valid intra-community VAT number).

Shipment to other countries (Outside Europe):
Individuals and Companies: the sale is made T-ex exclusive of VAT. However, Buyers will be bound to declare this import in order to conform to the laws and regulations applicable in the country where they reside.

Shipment to dealers in diamonds:
In accordance with the article 42, §4 of the Belgian VAT book, the sales of gemstones made to dealers in these goods are exempted from sales taxes insofar as they are registered as dealers in unmounted diamonds.

INFORMATION WE COLLECT ABOUT YOU

We collect different types of information about visitors and users of our website or services. We may collect this information either when you provide it to us or automatically when you navigate through our website.

1.1 We will collect and process your personal data when you create an account, subscribe to our newsletter, or send us a communication via email or the contact forms on our website. When you order products on the website, you may also be asked to provide a credit card number and other payment-related information, as well as other information that is necessary to process the order. Depending on the activity, some of the information we ask for is required to use our services (for example to create an account or place an order) and some is voluntary. If you do not provide data that is necessary for a particular activity, you will not be able to engage in that activity.

We also collect your Internet Protocol (“IP”) address by automated means when you browse our website. Your IP address is used for the functioning of some of our website services (for example to apply the correct Value Added Tax (VAT) rate and shipping cost when you place an order), and to gather user statistics and demographic information via Google Analytics and similar services.

1.2 We may collect information that does not in itself identify a specific individual. Such information tells us about your device(s), browsing actions, and the resources that you use to access our website, for example your operating system and the type of browser. We use Google analytics and similar services to help us to deliver a better and more personalized service to users of our website by allowing us to estimate usage patterns, customize our services according to your individual preferences, and speed up your searches. We do not ask you for or track any location-based information from your mobile device at any time when you use our website.

1.3 We are not a website targeted at children or those under the age of 16.

 

DATA STORAGE AND TRANSFER

2. The duration of the data storage depends on the circumstances under which the data was collected. For data collected when you created a user account on our website, for example, we will keep it until you choose to delete the account. For data collected when you subscribe to a newsletter, we will keep it until you choose to unsubscribe from the newsletter. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

By submitting your personal data, you agree to the transfer, storing and processing of your data outside of your country of residence. We will take all reasonable action to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

HOW WE USE YOUR INFORMATION

3. We use the information we have collected or received from you in the following ways:

• • To present content from our website in an effective way for you and for your computer or mobile device

  • To provide you with information, products or services that you request from us

  • To meet our obligations related to any contracts entered into between you and us, for example for billing and shipping

  • If you pay for our products using a credit card, we will transmit your credit card data in a secure and encrypted way to the appropriate credit card company and/or credit card payment processing company

  • To contact you about our services

  • In any other way we may tell you about when you provide the information

 

DISCLOSURE OF YOUR INFORMATION

We will share your personal data with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except in the following cases:

4.1 We provide and support some of our services through contractual arrangements with service providers and other third parties. We and our service providers use your personal data to operate our website and to deliver services, based on our instructions and in compliance with this Privacy Policy. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; and provide order information to third parties that help us deliver the Services.

4.2 We will also disclose personal data in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect our rights, reputation, property or the safety of us or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent to do so; or (vii) if we have a duty to disclose or share your personal data in order to enforce or apply any contracts or agreement that may exist between you and us including this Privacy Policy.

4.3 In the event that Savani Gems BV decides to sell all or part of its stock or assets, we reserve the right to include your data, including personal data, among the assets transferred to the acquiring company.

 

UPDATING, ACCESSING AND CORRECTING YOUR PERSONAL DATA

5. We offer a possibility for you to control and manage the personal data we have about you, including the ability to:

Delete Data: You may ask us at any time to delete all or some of your personal data (for example if it is no longer necessary to provide services to you). In this case we will delete your information within 60 days of your request. However, we may retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), comply with contractual obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. We will keep depersonalised information after your account has been closed.

Amend or Rectify Data: If you have created an account on our website, you can edit some of your personal data through your account. You can also ask us to update your data, for example if it is inaccurate in some way or your information has changed.

Object to, or Limit or Restrict, Use of Data: You may at any time ask us to stop using all or part of your personal data or to limit our use of it, except in the cases where we have a legal obligation to store your data, for example due to Anti money laundering legislation or contractual obligations.

Right to Access Your Data: You can ask us for a copy of your personal data in machine readable form.

You may access, request deletion, and correct your personal data by contacting us via our contact form or by sending an email to info@diamondauctions.be

 

CONTROLLING YOUR PERSONAL DATA

6. You can access some of the information that we collect about you. For example, by logging into your account, you can access information regarding recent orders from us; some of the personal data we maintain about you and your newsletter subscription preferences.

You can ask us for a copy of your personal data in machine readable format by contacting us via our contact form or by sending an email to info@diamondauctions.be.

You can unsubscribe from our newsletter at any time by following the instructions included in the newsletter you receive, or you can log in to your account on our website and update your newsletter subscription preference. If your email address has changed and you would like to continue to receive newsletters, please access your account, update your email address information in your account, and sign up again for the newsletter.

You also have choices with respect to cookies, as described in our Cookie Policy.

If you feel your rights in terms of data protection have been violated, you can complain to a regulator. If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with the Data Protection Authority in Belgium or with your local supervisory authority.

 

LAWFUL BASES FOR PROCESSING

7. We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (for example a sales contract if you buy products from us) and “legitimate interests.” We do for example rely on legitimate interests to collect and process the data you provide when you create an account, or when you contact us by email or through our website, as the processing of the requested data is necessary in order to be able to provide you with these services. In the cases where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

 

DATA SECURITY

8. Your access to your account is available by entering an email address and a password selected by you at the time of the account creation. We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters and numbers, and that you make sure to use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard your password and the email address used to log in. If you share a computer or mobile device with anyone, you should always log out of your account after you are finished in order to prevent access to your information by other users of that computer or mobile device.

Please contact form as soon as possible if your username or password is compromised.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.

In the unlikely event that we believe that the security of your personal data in our control may have been compromised, we will take every reasonable action to notify you. If you have provided us with your email address, we will notify you by email and you agree to our use of your email address for this purpose.

 

COOKIES AND OTHER TECHNOLOGIES

9. When you use our website we may use cookies and other technologies in order to facilitate and customize your use of our services. You can learn more about your choices regarding the use of these technologies in our Cookie Policy.

 

CHANGES TO THIS PRIVACY POLICY

10. We will post any changes we make to our Privacy Policy on this. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for making sure we have an up-to-date active and deliverable email address where you can be reached, and for periodically visiting our website and this Privacy Policy to check for any changes.

Your continued use of our website after such modifications will constitute your agreement to the updated terms of the modified Privacy Policy

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